Bonmarché Vacancies

1 x Assistant Manager vacancy, salary negotiable

Apply online at www.bonmarche.co.uk/page/careers

JOB DETAILS

Job title: Assistant Manager – Fareham
Job reference: REQ000000834
Date posted: 21/08/2017
Location: Hampshire – Fareham
Salary: Competitive
Job category/type: Retail (Store)Role purpose:To proactively support the Store Manager in maximising sales through promoting excellent customer service and creating a culture which puts the customer first. Ensuring high retail standards are implemented and maintained in order to maximise profits. Support the development of Sales Colleagues, the Supervisor and in the absence of the Store Manager be accountable for the efficient operation of the store.Main Areas of Accountability

  • To maximise sales by always putting the customer first. Considers the customer in all areas of activity and exceeds the customers expectations to create a memorable shopping experience.
  • Provide clear communication and direction, ensuring the team is motivated and aware of the Retail Strategy.  Create opportunities for development and succession through regular on the job training ensuring the team are multi-skilled. Ensure personal development plans are kept live and objectives are set and reviewed.
  • Embraces change and responds positively to new Company initiatives and directives.
  • Proactively promotes multi-channel opportunities and engages and involves the team as and when required.
  • Seek opportunities to market the brand through external events and PR opportunities.
  • Demonstrate a thorough knowledge of business objectives, current performance indicators and utilise all commercial reports effectively.
  • Implement and maintain high visual merchandising standards to ensure consistency across the brand in our visual proposition.
  • Develop and implement proactive solutions and actions in order to meet business objectives.
  • Demonstrate drive and the ability to manage time effectively. Prioritise tasks in order to deliver high standards in both shop floor and back of store areas.
  • To communicate effectively with all areas of the business, establishing personal credibility and building strong relationships both internal and external.
  • To adhere to all Company regulations regarding store operations and Company policies, procedures, Health and Safety guidelines and security processes.

The above is a broad definition of job responsibilities. It does not take into account every aspect of the job because of the areas of flexibility, which the job holder may be required to perform.

Operating Environment:

  • To operate in an open and even-handed manner with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences.  Encourage everyone to achieve maximum potential and deliver a friendly service
  • To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
  • Behaving with integrity and demonstrating professionalism at all times.  To always do what is right.
  • To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.

 

 

3 x 12-hour vacancies

£7:83 per hour, some previous experience in retail would be helpful but training will be given.
Please drop a C.V. into store addressed to the manager, Karen Wood.

Role purpose:
To proactively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits.

Main Areas of Accountability

  • To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first.
  • To build rapport with customers, developing relationships and encouraging customers to return to Bonmarche.
  • Be commercially aware of active selling for customers to maximise sales and offer friendly and professional advice where appropriate.
  • To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets.
  • To be involved in-store events such as PR opportunities and events as and when required.
  • To implement and maintain Bonmarches’ high retail standards and visual merchandising standards throughout the store. Actively replenishing product in all areas, ensuring Company standards of display and presentation are followed.
  • To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required.
  • To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward.
  • To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance.
  • To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed.
  • To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security.
  • Sales Colleagues are also expected to carry out other reasonable requests from Management as required in line with the needs of the business.

The above is a broad definition of job responsibilities.  It does not take into account every aspect of the job because of the areas of flexibility which the job holder may be required to perform.

Operating Environment:

  • To operate in an open and even-handed manner with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences.  Encourage everyone to achieve maximum potential and deliver a friendly service
  • To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
  • Behaving with integrity and demonstrating professionalism at all times.  To always do what is right.
  • To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.

General Enquiries

Fareham Shopping Centre
Management Office, 28 Thackeray Mall
Fareham, Hampshire, PO16 0PQ.

Tel: 01329 822 506
Email: enquiries@farehamshopping.com

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