Security
The customer service team is here to help you. If you have any queries, do ask any one of them for assistance.
Shopmobility
Shopmobility, run by Fareham Community Action, is located in Osborn Road multistorey car park. ‘Scooters’, electric wheelchairs and manual wheelchairs can be hired for shopping visits. Shopmobility, part funded by Fareham Borough Council, is also a carers and disability information centre, open Monday–Saturday, 9am–4.30pm (call 01329 282929). Manual wheelchairs are available outside of Shopmobility's hours from the shopping centre’s management suite. There are fully accessible toilet facilities, for those with disabilities, at Shopmobility and in the north customer toilet complex (opposite Shopmobility). For more information about Shopmobility: www.farehamaction.org.uk.
Toilets
These are located in the north complex, just past New Look, opposite Shopmobility. There are ladies and gents’ toilets, as well as fully accessible toilet facilities, for those with disabilities. The facilities now include a personal weight machine and kiddy ride.
Baby changing facilities
Located in the main toilet complex, just past New Look, opposite Shopmobility, this communal facility (for mum/dad and baby) offers a large baby-changing area and a separate toilet. A discreet area for breast-feeding has been introduced.